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Refund Policy

Effective 1 July 2026

Before you publish: Razorpay asks for a refund policy during onboarding. Set the refund window and terms below to match your commercial decision, and have them reviewed. The bracketed numbers are placeholders.

This policy explains refunds for enrolments purchased on TARA — The Career Guru.

Free tier

The free tier costs nothing, so no refund applies. You can try a complete mock test in each exam before deciding to enrol.

Paid enrolment

Because our content is digital and accessible immediately on payment, enrolment fees are generally non-refundable once access has been used. As a goodwill measure, if you have not attempted any test or accessed paid material, you may request a refund within [7] days of payment.

How to request a refund

Contact us at [email / phone] with your registered mobile number and payment reference. We will review eligibility and, where approved, process the refund to your original payment method within [7–10] working days.

Failed or duplicate payments

If you were charged but enrolment was not activated, or you were charged twice, contact us with the payment reference and we will refund the affected amount in full.

Contact

[Legal entity name] · [email] · [phone]